Privacy Policy

Effective Date: 1- jan-2026

Tiano Group LLC, we value your privacy and are committed to protecting your personal information.

Information We Collect

We may collect:

  • Name

  • Email address

  • Phone number

  • Business information

  • Information you provide through forms, appointments, SMS, email, or our website.

How We Use Your Information

We use your information to:

  • Schedule and manage appointments

  • Respond to inquiries

  • Provide requested products and services

  • Send account updates and customer support messages

  • Send marketing communications when you have opted in

  • Improve our services and website

SMS Communications

If you opt in to receive SMS messages, we may send appointment reminders, account updates, marketing messages, support messages, and other communications related to our services.

  • Message frequency may vary.

  • Message and data rates may apply.

  • 'Reply STOP to unsubscribe or HELP for assistance.

Information Sharing

We do not sell or rent your personal information.

We may share information only with trusted service providers who help us operate our business or when required by law.

Data Security
We use reasonable administrative and technical safeguards to protect your information.

Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and improve our services. You can modify your browser settings to refuse cookies; however, some features of the website may not function properly.

SMS Communications & Opt-In

What SMS Messages You May Receive

By opting in to SMS communications, you consent to receive text messages from [Magical Solutions / Automotive Magic / Magic Lube & Rubber / etc.] regarding:

  • Course enrollment confirmations and updates

  • Session reminders and schedule changes

  • Important account notifications

  • Promotional offers and new program announcements

  • Customer service updates

How to Opt-In

SMS opt-in is voluntary. You are not required to opt-in to receive our core services. To subscribe, you must:

  • Provide your valid mobile phone number

  • Affirmatively agree to receive SMS communications

  • Confirm your consent (typically via reply to an opt-in confirmation message)

We will only send SMS messages to users who have explicitly opted in.

Message Frequency

  • Regular program updates: 1–3 messages per week during active enrollment

  • Promotional messages: occasional, no more than 2–4 per month

  • Time-sensitive alerts: as needed (e.g., session reschedules)

How to Opt-Out

You can unsubscribe from SMS messages at any time by:

  • Replying STOP to any message from us

  • Contacting us at [email/phone]

  • Updating your preferences in your account dashboard

You will receive one final confirmation message when unsubscribed.

Carrier Rates

Standard message and data rates from your mobile carrier apply. Check your carrier's plan for SMS rates.

SMS Data Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Contact
If you have questions about this Privacy Policy, contact us:

Tiano Group LLC

Email: [email protected]

Phone: +1 423-605-8526

© Copyright Tiano Group 2026. All rights reserved.